
Client Support Officer
Grace Smallman
Grace is our Client Support Officer, who ensures our clients feel supported at every stage of their application journey all the way to settlement. With a strong background in administration, sales, and client service across both retail and professional environments, she brings a calm, organised approach to managing enquiries, reviewing documentation, and ensuring settlements proceed smoothly and on time.
Holding a degree in Psychology, Grace combines strong communication skills with a deep understanding of people’s needs. Her diverse industry experience has shaped her into an adaptable, detail focused team player committed to delivering a seamless and supportive experience for every client.
ASK GRACE: If you were an alcoholic drink, what would you be & why?
Spicy Margherita because I am classic and refreshing but with a twist that keeps things interesting.